Terms of Service

Last updated: March 5, 2025

1. Agreement to Terms

By accessing or using the services provided by EZ IT SOLUTION LLC ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Services Description

EZ IT SOLUTION provides IT consulting, cloud infrastructure, DevOps, custom software development, managed IT services, and cybersecurity solutions. The specific scope of services will be defined in individual service agreements or statements of work.

3. User Responsibilities

3.1 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use.

3.2 Acceptable Use

You agree not to:

  • Use our services for any illegal or unauthorized purpose
  • Violate any laws in your jurisdiction
  • Infringe upon the intellectual property rights of others
  • Transmit any malicious code, viruses, or harmful content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the integrity of our services

4. Intellectual Property Rights

4.1 Our Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, software, and documentation, are owned by EZ IT SOLUTION LLC and are protected by copyright, trademark, and other intellectual property laws.

4.2 Client Property

You retain all rights to your data and content. By using our services, you grant us a limited license to use, store, and process your content solely for the purpose of providing our services.

4.3 Work Product

Ownership of custom software, code, and deliverables will be specified in individual service agreements. Unless otherwise agreed, you will own the final deliverables upon full payment.

5. Payment Terms

5.1 Fees

You agree to pay all fees as specified in your service agreement. Fees are non-refundable unless otherwise stated in writing.

5.2 Payment Schedule

Payment terms will be specified in individual service agreements. Late payments may incur interest charges and may result in suspension of services.

5.3 Taxes

All fees are exclusive of applicable taxes, which you are responsible for paying.

6. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of our business relationship. This obligation survives the termination of services.

7. Service Level and Support

Service level agreements (SLAs), support hours, and response times will be specified in individual service agreements. We strive to provide reliable services but do not guarantee uninterrupted or error-free operation.

8. Warranties and Disclaimers

8.1 Limited Warranty

We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards.

8.2 Disclaimer

EXCEPT AS EXPRESSLY PROVIDED, OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EZ IT SOLUTION LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICES IN THE 12 MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify and hold harmless EZ IT SOLUTION LLC from any claims, damages, losses, liabilities, and expenses arising from your use of our services or violation of these Terms.

11. Term and Termination

11.1 Term

These Terms remain in effect while you use our services. Individual service agreements will specify their own terms and renewal conditions.

11.2 Termination

Either party may terminate services as specified in the service agreement. We reserve the right to suspend or terminate services immediately for violation of these Terms.

11.3 Effect of Termination

Upon termination, you must pay all outstanding fees. We will provide reasonable assistance in transitioning services, subject to additional fees.

12. Dispute Resolution

12.1 Governing Law

These Terms shall be governed by the laws of the State of California, without regard to its conflict of law provisions.

12.2 Arbitration

Any disputes arising from these Terms or our services shall be resolved through binding arbitration in San Francisco, California, except that either party may seek injunctive relief in court.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through our website. Your continued use of our services after such changes constitutes acceptance of the new Terms.

14. General Provisions

14.1 Entire Agreement

These Terms, together with any service agreements, constitute the entire agreement between you and EZ IT SOLUTION LLC.

14.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.

14.3 Waiver

No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.

14.4 Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms without restriction.

15. Contact Information

For questions about these Terms, please contact us:

  • Email: info@ezitsolutionllc.com
  • Email: contact@ezitsolutionllc.com
  • Phone: (321) 770-1054
  • Address: 5850 SW 11 ST, MIAMI, FL, 33144